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Print&Scan Status
Please refer to the following link for the status and maintenance schedule of the Print&Scan service.
RICOH CloudStream Print&Scan Status


Device Management Status

Device Management UI (EU) Operational
Device Management UI (AP) Operational
Device Management UI (NA) Operational
Device Management UI (CA) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 25, 2026

No incidents reported today.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026
[EU] Partial Degraded Service - Resolved
Resolved - The impact of this issue is no longer being observed, and service has remained stable for a sustained period.
This incident is considered resolved and is now closed.
Permanent corrective actions are still in progress. We will continue working to prevent recurrence.
Jun 16, 06:35 UTC
Monitoring - While the root cause of the issue has not yet been fully determined, a workaround has been implemented, and the issue has not been observed since its application. As the system has remained stable with no impact observed, the status has been moved to Monitoring.

We will continue to closely monitor the system and conduct further investigation, including detailed analysis of the underlying cause to prevent recurrence.

Further updates will be provided as necessary.
Thank you for your understanding.
Jun 2, 14:09 UTC
Update - The impact has been mitigated through a workaround.
We will continue to monitor the situation while working on a permanent fix.
Jun 1, 08:01 UTC
Identified - We have identified the cause of this issue.
We are currently working on mitigation and recovery.
Jun 1, 02:58 UTC
Investigating - We're experiencing an elevated level of timeout errors and are currently looking into the issue.
Updates will follow on this channel.
May 31, 11:22 UTC
Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

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