[EU] LDAP Authentication Issue

Incident Report for Ricoh CloudStream DM

Investigating

We are currently investigating an issue affecting LDAP authentication in the EU environment.
Some customers may be unable to log in using LDAP authentication. Our engineering team is working to restore the affected authentication services and investigate the underlying cause.
We will provide further updates as more information becomes available.
Posted Oct 20, 2026 - 06:53 UTC
This incident affects: Device Management UI (EU).