We're experiencing an elevated level of timeout errors and are currently looking into the issue. Updates will follow on this channel.
Incident Summary: We have identified an issue with the device status that causes communication to become unstable, resulting in the status changing to "No response". Root Cause: The root cause of the outage is currently under investigation, but an issue has arisen where communication with the cloud cannot be established. Resolution: As a mitigation measure, release the DM Agent v1.7.0 included in CloudStream DM v1.7.0. -> Aug 7, 2025: However, it has not sufficiently resolved the issue with unstable communication and the resulting "No response" status. We are currently re-investigating this issue and additional corrective actions.