Investigating - We're experiencing an elevated level of timeout errors and are currently looking into the issue.
Updates will follow on this channel.
Incident Summary: We have identified an issue with the device status that causes communication to become unstable, resulting in the status changing to "No response".
Root Cause: The root cause of the outage is currently under investigation, but an issue has arisen where communication with the cloud cannot be established.
Resolution: As a mitigation measure, release the DM Agent v1.7.0 included in CloudStream DM v1.7.0.
-> Aug 7, 2025: However, it has not sufficiently resolved the issue with unstable communication and the resulting "No response" status. We are currently re-investigating this issue and additional corrective actions.
Jul 24, 2025 - 09:11 UTC
Updates will follow on this channel.
Incident Summary: We have identified an issue with the device status that causes communication to become unstable, resulting in the status changing to "No response".
Root Cause: The root cause of the outage is currently under investigation, but an issue has arisen where communication with the cloud cannot be established.
Resolution: As a mitigation measure, release the DM Agent v1.7.0 included in CloudStream DM v1.7.0.
-> Aug 7, 2025: However, it has not sufficiently resolved the issue with unstable communication and the resulting "No response" status. We are currently re-investigating this issue and additional corrective actions.
Jul 24, 2025 - 09:11 UTC
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